Phoenix

ZSL’s Phoenix is a suite of tailored solutions for the insurance industry, backed and supported by a dedicated team of insurance professionals. Our solutions are available on a software-as-a-service (“pay-as-you-go”) basis or on a fully licensed basis.

With customers including AIG, Hiscox and CNA and first class industry knowledge and expertise, we can help insurance sector companies of any size, in any country.

Phoenix is a full cycle underwriting system incorporating insurance products that are tailored to requirements, with full document production, storage and retrieval facilities.

Currently available in four European languages — English, French, German and Dutch

• Products can be complex, accommodating multi-section business, multicurrency and multi-country demands such as UK and European taxation regulations. Phoenix has been designed to significantly reduce the time taken to quote for and process Personal and Commercial Lines of business for both insurers and intermediaries
• Stable
• Easy to use
• Functionally rich (through continuous development and enhancement)

Features

• Capture and validation of standard client information (with integrated PAF)
• Quotations / New Business / Adjustments / Renewals, Lapses, and Cancellations
• Wind back of transactions
• History enquiry
• Document storage and retrieval
• Wind back of transactions
• Direct Debit, cash and credit card processing
• Free format letter production from user defined templates
• Statistical and accounting information
• Multi occurrence processing
• Rating and calculations
• Referrals
• Clauses (standard wordings and also policy specific)
• Annual, monthly, short term, and one off policies
• European tax rules including standard taxes, peril based taxes, SI based taxes,
  fixed levies, natural catastrophe, and pool terrorism
• Automatic document creation on all underwriting events (via Word)
• Claim data capture and claims processing
• Rating, discount/load adjustment, excess dated table administration
• Tax table administration
• Postcode banding tables
• Capture and validation of Agent/Intermediary information
• Account statement production and reconciliation
• Currency formatting and Euro conversion
• Dropdown description /classification entries
• Reinsurance
• Workflow
• Diary
• Reporting

Phoenix is ideally suited to branch networks or in support of delegated authorities – affinity schemes – both in the UK and abroad. Whether LAN or web-based (ePhoenix), Phoenix has the ability to deliver a user interface in the regional language, accommodating the requirements of local taxation whilst maintaining underwriting control.

• Phoenix handles complex products, with multicurrency and multi country processing
• Phoenix works well both in call centre and traditional back office environments
• Easy to use, and fully flexible
• Tried and tested with a quality user base
• Priced aggressively to suit every organization

ePhoenix

By taking the application functionality to the web, ePhoenix allows information to be made available to intermediaries (integrated with their Website if appropriate) and also facilitates a direct marketing approach.

ePhoenix includes

• Immediate retrieval of policy data for alternative quotes
• Full policy detail capture
• Payment/mandate capture
• Policy issue
• Endorsements
• Cancellations
• Automatic document production

For more information on how ZSL can help you with Phoenix as solution for your insurance company Please click here